Paani Poori PM: Street Food's Masterclass in Product Management
- Suraj Joel
- Jul 26, 2024
- 1 min read
Ever met a Paani Poori vendor who's secretly a top-notch Product Manager?
Let me tell you about this genius paani poori wala near my home who charges Rs. 50 for 6 pooris and could teach the Product Management community a thing or two. Here’s his masterclass: 1️. Start Simple: He kicks off with a bland poori. (Maybe it's just a decoy?) Seek Feedback: “How is it, sir?” Customer: “Meh, pretty bland.” 2️. Iterate & Improve: Adds more masala. “How about now?” Customer: “Better, but needs more potatoes and onions.” 3️. Perfect the Product: By the 6th poori, it’s like he’s read their mind. Customers are raving, “This is the best poori ever!” 4️. Surprise & Delight: Throws in an extra poori for free. Boom! Customer for life. Orders one more plate with the last iteration. The real magic? 👉 Listens to the customer – gets instant feedback. 👉 Iterates quickly – each poori is better than the last. 👉 Retains customers – who doesn’t love a freebie? 👉 Increases sales – delighted customers bring friends. This vendor is not just selling pooris; he’s serving up a masterclass in Product Management. Agree?
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